Loamly
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Chatref
Turn your docs into an AI chatbot
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About Chatref
Chatref is a no-code platform that helps you turn your website, PDFs, and documents into an AI chatbot for instant customer support. Instead of searching through pages or help docs, your users can ask questions and get clear, accurate answers in real time. Chatref uses a best-in-class AI model out of the box, so you do not need to manage prompts or model selection.
You can customize each chatbot with your own instructions, tone, and rules to match your brand and use case. Chatref also supports custom actions, allowing the chatbot to trigger real workflows like updating records or handling requests. Deploy the chatbot on your website in minutes and monitor conversations with built-in analytics to understand usage, performance, and customer needs.
Product Insights
Chatref is a web-based, no-code platform that transforms websites and documents into AI-driven customer support chatbots with built-in analytics. It enables non-technical users to automate support workflows through custom actions and brand-specific configurations without manual prompt management.
- No-code implementation allows deployment on websites in minutes.
- Supports document and URL ingestion for automated knowledge base creation.
- Custom actions enable chatbots to trigger real-world workflows and record updates.
- Built-in analytics provide direct visibility into conversation performance and customer needs.
Ideal for: Small businesses and customer success teams who need an automated knowledge base to provide instant support for non-technical users.
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Comments (1)
Excited to launch Chatref today 🚀 We wanted a simple way to turn docs into AI chatbots that actually help users. Try it out for free and tell us what you think!