In today's digital age, it’s a given that software and web development agencies of all sizes can deliver valuable solutions to their customers.
However, even with the latest technology - AI driven or human - agencies still struggle with what happens after a project is completed. This leads to serious and hidden problems, unexpected costs, and a higher risk of customer churn.
The maintenance phase of a software project is cited as being the longest and most expensive part of its lifecycle, with maintenance costs rising, the older the software. But when agencies are similar in terms of quality and price, what sets them apart?
This paper looks at the business side of software development in an agency context. It explores how a reactive approach to maintenance hurts agency bottom lines and its relationships with customers. It presents a data-driven approach to turning maintenance into a strength rather than leaving it as a weakness.
https://getmetaport.com/doc/resources/the-case-for-metaport.pdf
Comments (1)
intresting idea!