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Taklino
Manage projects, time, and customer support in one intellige
@aserhat
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About Taklino
Taklino is an AI-powered, SAAS management platform designed to simplify company operations.
It seamlessly combines Timesheet tracking, Project Management, Customer Service Desk, CRM and Product & Contract Management into a single unified system.
Built for teams of all sizes — from startups to enterprises — Taklino enables smooth collaboration and efficient workflows.
The platform offers advanced features such as Kanban boards, status templates, automated notifications, email integration, and L1–L2 support transitions, going far beyond traditional SaaS tools.
Taklino already integrated with Genesys Cloud and also can be integrated with other CX Solutions. So BPO's can easily integrate Taklino in their workflows.
Every user goes through a GDPR–KVKK compliant consent process to ensure secure data management.
With AI-assisted task recommendations, automated summaries, and smart reporting, Taklino helps teams save time and make better decisions.
Product Insights
Taklino provides a web-based unified management environment that integrates project workflows, customer support, and CRM functions. The platform uses artificial intelligence to facilitate automated task recommendations and smart reporting across diversified business operations.
- Consolidates Timesheets, Project Management, CRM, and Contract Management into a single web platform.
- Specifically integrated with Genesys Cloud and compatible with other CX solutions for BPO operations.
- Ensures data security through a GDPR-KVKK compliant user consent process.
- Includes L1-L2 support transitions and Kanban boards with automated notifications.
Ideal for: Small businesses, startups, and enterprises that require a unified platform for project tracking, customer service desk operations, and CRM.
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what are the differentiators?
Integrated Service Desk: Client tickets are directly linked to their projects. Notes and status updates stay synchronized — no need to switch between Jira Service Desk and project tools. Unified workspace: Project management, time tracking