Tinychat

Tinychat integrates Facebook and Instagram messaging into a single web-based interface for streamlined social media communication. It utilizes AI-driven automation and knowledge base integration to support collaborative customer service efforts.

• Supports unlimited team members for collaborative message management.
• Automates replies using AI pulled directly from a custom knowledge base.
• Consolidates Facebook and Instagram communications into one unified inbox.
• Web-based platform designed for specialized customer success and community workflows.

Ideal for: Small businesses, customer success teams, and community managers needing to automate social media responses and centralize team communication.