WorkWillow

The old click-and-done flow didn't test well -users wanted more guidance. The new version brings in an AI co-pilot to help build Services step by step, tailored to how each business actually works.

Between yesterday and today I worked on building out a library of niche service workflows to help show how my SaaS can solve real-world problems. I'll have to say, as being as intimate and close with the project as I have been, there were some really big surprises that came out of the session. The fact that it can go from supporting RV park maintenance to interview scheduling shows how versatile this project is and why I had such a hard time locking down my ICP. These are real pain-points people deal with every day. It boggled me that it could even support other SaaS products by being an instant Service portal for their products with near 0 friction. Like it was right in front of me and I missed a potential ICP.

This week’s update makes WorkWillow more field-ready than ever. We've added three key features that bring serious utility to blue-collar workers, solo operators, and small teams: - Job Scheduling You can now create calendar events directly from your request tickets. Whether it’s a one-time job or a follow-up, you can plan your work right inside the system with day, week, and month views to stay organized. - Item Checklists (Per Event) Each scheduled event now supports a checklist of required tools or materials. Need 4 bags of concrete mix and a level for the next job? Add them to the event so nothing gets forgotten. Acquired status helps reduce wasted trips and delays. - Request Notes Attach job-specific notes like gate codes, parking rules, or pet warnings directly to the request. Add as many as you need. Tag them for clarity "Access Info," "Customer Quirk," etc. This update reinforces what WorkWillow is all about: A lightweight, mobile-friendly system that respects your time and your business. Built with solo tradespeople, field workers, and service-based creatives in mind, WorkWillow keeps your jobs, customers, and team aligned in one place without the bloat. https://www.workwillow.com