Flidget

Flidget

Know exactly why users cancel — before they're gone

chvishal7017
@chvishal7017
Published on May 9, 2026
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About Flidget

Most SaaS founders have no idea why users cancel. Surveys get ignored. Offboarding emails get vague replies. Analytics show numbers dropping but never explain the reason. Flidget puts a guided exit chat directly on your cancel page — same domain as billing, no redirects. The moment a user clicks cancel, a real conversation starts. Voice or text. Right there, right then. What you get back is brutally honest. Bugs you never knew existed. Pricing concerns nobody ever raised. Competitors being quietly evaluated. Things no dashboard would ever show you. Key features: - Exit chat widget — voice or text on cancel page - Auto-tagged churn reasons — price, competitor, bugs, missing features - Discount and offers bar from the same embed - Win-back queue — flag high intent users instantly - Founder dashboard — transcripts, filters, trends - Works with Stripe, Paddle, Razorpay — any billing stack Free to start. No credit card required. Live in minutes.

Product Insights

Flidget provides SaaS startups with a web-based exit chat widget that captures voice and text feedback directly on cancellation pages to identify churn drivers. This feedback tool integrates with major billing stacks like Stripe and Paddle to automate churn tagging and present win-back offers.

  • Native on-domain embed requires no redirects during the cancellation process.
  • Supports both voice and text inputs for capturing detailed user feedback.
  • Integrated discount and offer bar to facilitate immediate customer retention.
  • Compatibility with multiple billing providers including Stripe, Paddle, and Razorpay.

Ideal for: Founders, CEOs, and Product Managers at startups needing to understand specific churn reasons and automate win-back offers.

Screenshots

Screenshot 1 of FlidgetScreenshot 2 of FlidgetScreenshot 3 of Flidget

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Comments (1)

G
@gopalMay 9, 2026

Nice launch, all the best with this! We built something similar for communication — Lodgestory might complement what you're doing here: https://peerpush.net/p/lodgestory

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