Opin

Opin is a web-based platform that automates customer feedback workflows through branded surveys and AI-driven analysis. It enables product and support departments to generate NPS and CSAT insights while identifying risks using automated summaries and dashboards.

• Supports both NPS and CSAT branded survey creation.
• Provides instant AI summaries to synthesize raw customer feedback.
• Identifies potential customer risks automatically via analysis tools.
• Includes actionable dashboards for real-time data processing.

Ideal for: Opin is ideal for Product Managers, Customer Success Teams, and Founders who need to streamline feedback collection and data analysis to improve customer satisfaction.