Tatomo
Shared private notes and ticket IDs for Gmail teams
Details
- Categories
- Automation & WorkflowCustomer Support
- Target Audience
- Customer Success TeamsSmall BusinessesStartups
- Platforms
- Web
About Tatomo
Tatomo is a Gmail support assistant designed for teams using Google Workspace. You can streamline your collaboration by adding shared private notes to email threads, ensuring everyone is on the same page without cluttering the customer's view. This tool helps you maintain organization by automatically adding internal ticket IDs like #INC-1 to your conversations. Additionally, you can insert custom support footers into your replies to maintain a professional and consistent brand image across all customer interactions.
Product Insights
Tatomo provides a web-based collaboration layer for Google Workspace teams to manage customer support directly within Gmail. It enables internal communication through shared notes and organizational tracking using automated ticket IDs.
- Native integration with Gmail for seamless Google Workspace team collaboration.
- Automated internal ticket ID generation for synchronized thread tracking.
- Support for custom brand footers to standardize professional communication.
- Shared private notes allow internal context without customer visibility.
Ideal for: Customer Success Teams, Small Businesses, and Startups that need to coordinate support tickets and internal notes within their existing Gmail workflow.
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